All orders are dispatched from either our UK distributor or directly from our manufactures Europe or Asia.
UK delivery currently free if you spend over £50.
Orders below £50 have a delivery change of £3.20 & will be sent 2nd class.
Shipping fees for overseas orders.
All shipping costs are non-refundable
What Are Delivery Times?
We aim to dispatch your goods within 3-5 days of receiving your order. Majority of our branded items are 5-7 day delivery
If your order hasn’t arrived, please allow 2-3 weeks before emailing us.
Some specific items could take up to 2-4 weeks for delivery (including our personalised items) Any issues or queries please contact email@example.com
Orders to EU may take a little longer due to Brexit & orders outside of UK & EU can take up to 9/10weeks.
Some orders will be sent out in reused boxes to ensure we are reducing our impact on the environment, please let us know if you would prefer a new one.
Will My Items Arrive Together?
Due to the fact that we ship from multiple facilities, your order may arrive in separate parcels - so don't be alarmed if one of your items arrives and not another.
It is your responsibility to provide the correct shipping/delivery address for your order. If the wrong delivery address is provided, we will not refund your purchase or replace the goods.
My Order Has Not Arrived Yet
If the 2 - 4 week period from your order has expired and your order has still not arrived, please get in touch at firstname.lastname@example.org and we will look into this for you.